{"id":631,"date":"2021-04-28T13:25:14","date_gmt":"2021-04-28T13:25:14","guid":{"rendered":"https:\/\/www.bissonexpert.com\/notre-garantie\/"},"modified":"2026-09-29T13:50:45","modified_gmt":"2026-09-29T17:50:45","slug":"our-warranty","status":"publish","type":"page","link":"https:\/\/www.bissonexpert.com\/en\/our-warranty\/","title":{"rendered":"Our Warranty"},"content":{"rendered":"<div class=\"block-background light-mode\" \n style=&quot;background-image:url(https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2021\/03\/Bkground.jpg);&quot; >\n    <span class=\"block-background__label\">Content with background<\/span>\n  \n    <div class=\"acf-innerblocks-container\">\n\n<h3 class=\"wp-block-heading is-style-condensed\"><strong>A HUMAN WARRANTY, A LONG-TERM COMMITMENT <\/strong><\/h3>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">Much more than a traditional warranty, the warranty we offer our clients reflects our confidence in the quality and durability of our foundation repair work.<\/p>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">Our warranty isn&#8217;t just a number of years. By choosing Bisson Expert, you benefit from the highest quality standards in foundation repair, pile stabilization, and waterproofing. We will provide you with the optimal solution to give your family the peace of mind it deserves.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-condensed\"><strong><strong>WARRANTY PERIOD FOR FOUNDATION REPAIR WORK<\/strong><\/strong><\/h3>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">Here is a simple overview of our warranty periods based on the type of work performed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>100 years<\/strong> \u2014 Stability of piles driven to bedrock<\/li>\n\n\n\n<li><strong>25 years<\/strong> \u2014 Polyurea membrane (the Red Lining)<\/li>\n\n\n\n<li><strong>15 years<\/strong> \u2014 Stability of friction piles<\/li>\n\n\n\n<li><strong>10 years<\/strong> \u2014 Foundation replacement and basement excavation<\/li>\n\n\n\n<li><strong>5 years<\/strong> \u2014 Foundation work (excluding foundation replacement), retaining walls, structural work, concrete slabs, pyrite removal, drainage, and standard waterproofing membranes (excluding the Red Lining)<\/li>\n<\/ul>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">In all cases, our commitment remains the same: to ensure the quality and durability of our work.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>EMPLOYEES WHO BELIEVE IN IT<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At Bisson Expert, you can count on both experienced employees and a new generation trained in best practices. A dedicated, united team for whom the drive to go above and beyond is part of everyday life, throughout Greater Montreal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do you have concerns following work carried out by Bisson Expert on your foundation? Don&#8217;t hesitate to contact us by sending an email to <a href=\"mailto:info@Bissonexpert.com\">info@Bissonexpert.com<\/a>. Our company&#8217;s strength lies in the fact that we take our responsibilities seriously \u2014 not just on paper.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;ve been taking care of your homes for over 70 years. But what we really love is taking care of our clients.<\/p>\n\n<\/div>\n<\/div>\n\n                    \n\n\n<div class=\"block-background dark-mode\" \n style=&quot;background-color:#000000;&quot; >\n    <span class=\"block-background__label\">Content with background<\/span>\n  \n    <div class=\"acf-innerblocks-container\">\n\n<h2 class=\"wp-block-heading\"><strong><strong>FREQUENTLY ASKED QUESTIONS ABOUT OUR WARRANTY<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#282829\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png\" alt=\"\" class=\"wp-image-8251 size-full\" srcset=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png 190w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-color has-link-color wp-elements-1 wp-block-paragraph\" style=\"color:#bdbfbf\"><strong>IS THE WARRANTY TRANSFERABLE TO A NEW OWNER?<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, most elements of our warranty are transferable to a new owner, who must notify Bisson Expert in writing, by sending an email to <a href=\"mailto:info@Bissonexpert.com\">info@Bissonexpert.com<\/a>, within 90 days of acquiring the property title.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note: the 100-year warranty on bedrock pile stability remains transferable, but only for the first 15 years following the completion of the work, not for the full 100-year period.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#282829\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png\" alt=\"\" class=\"wp-image-8251 size-full\" srcset=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png 190w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-color has-link-color wp-elements-2 wp-block-paragraph\" style=\"color:#bdbfbf\"><strong><strong><strong><strong><strong>WHAT EXACTLY DOES THE WARRANTY COVER?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Our warranty covers the cost of materials and labor should corrective work be required in connection with work carried out by Bisson Expert, according to the durations applicable to each type of intervention.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#282829\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png\" alt=\"\" class=\"wp-image-8251 size-full\" srcset=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png 190w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-color has-link-color wp-elements-3 wp-block-paragraph\" style=\"color:#bdbfbf\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>WHEN DOES THE WARRANTY TAKE EFFECT?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The warranty period begins on the date the work is completed. Please note that the warranty applies only once the contract has been paid in full.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#282829\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<div class=\"wp-block-media-text\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png\" alt=\"\" class=\"wp-image-8251 size-full\" srcset=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question.png 190w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2026\/05\/BIS_Experts_Question-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-color has-link-color wp-elements-4 wp-block-paragraph\" style=\"color:#bdbfbf\"><strong><strong><strong><strong><strong>WHO CAN I CONTACT IF I HAVE A CONCERN ABOUT MY WORK?<\/strong><\/strong><\/strong><\/strong><\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You can contact us directly by phone (514-552-9505) or email at <a href=\"mailto:info@Bissonexpert.com\">info@Bissonexpert.com<\/a>. Our team takes every situation seriously and will respond promptly.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#e62515\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:3%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading\">More questions?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us, and a representative will get back to you as soon as possible.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-background-color has-background wp-element-button\" href=\"https:\/\/www.bissonexpert.com\/en\/contact-us\/\">CONTACT US<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:3%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-black-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\"><\/div>\n\n\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<\/div>\n<\/div>\n\n                    \n\n\n\n<div class=\"wp-block-media-text alignfull has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center has-white-color has-text-color has-background\" style=\"background-color:#222222\"><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading has-white-color has-text-color\"><strong>Contact Us<\/strong><\/h2>\n\n\n\n<p class=\"is-style-condensed wp-block-paragraph\"><strong>Do you have questions or concerns about your foundation or structure? We will take care of them!<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.bissonexpert.com\/en\/request-a-quote\/\">REQUEST A QUOTE<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"829\" src=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2021\/04\/Boys-Motif-1024x829.png\" alt=\"\" class=\"wp-image-238 size-full\" srcset=\"https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2021\/04\/Boys-Motif-1024x829.png 1024w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2021\/04\/Boys-Motif-300x243.png 300w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2021\/04\/Boys-Motif-768x622.png 768w, https:\/\/www.bissonexpert.com\/wp-content\/uploads\/2021\/04\/Boys-Motif.png 1099w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":9803,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"422,430,170,421,428,189","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-631","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/pages\/631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/comments?post=631"}],"version-history":[{"count":8,"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/pages\/631\/revisions"}],"predecessor-version":[{"id":10059,"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/pages\/631\/revisions\/10059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/media\/9803"}],"wp:attachment":[{"href":"https:\/\/www.bissonexpert.com\/en\/wp-json\/wp\/v2\/media?parent=631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}